Troubleshooting
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AI that understands how application support teams actually get to resolution
Pulls in context from vendor forums and the web in real time
Admins hit a cryptic error and lose hours digging through Trailblazer, Workday Community, Reddit, and vendor docs to find one useful answer. Mando instantly searches thousands of posts and articles to surface the exact detail you need, based on what’s on your screen.
Pulls in context from vendor forums and the web in real time
Admins hit a cryptic error and lose hours digging through Trailblazer, Workday Community, Reddit, and vendor docs to find one useful answer. Mando instantly searches thousands of posts and articles to surface the exact detail you need, based on what’s on your screen.
Pulls in context from vendor forums and the web in real time
Admins hit a cryptic error and lose hours digging through Trailblazer, Workday Community, Reddit, and vendor docs to find one useful answer. Mando instantly searches thousands of posts and articles to surface the exact detail you need, based on what’s on your screen.
Instantly replay any change made inside your application
When something suddenly breaks, the first question is, "What changed?" Mando indexes your team’s configuration sessions visually. You don't need to dig through text logs; you can ask in natural language to see the exact moment a field was modified. It’s a searchable video memory of your system’s evolution.
Instantly replay any change made inside your application
When something suddenly breaks, the first question is, "What changed?" Mando indexes your team’s configuration sessions visually. You don't need to dig through text logs; you can ask in natural language to see the exact moment a field was modified. It’s a searchable video memory of your system’s evolution.
Instantly replay any change made inside your application
When something suddenly breaks, the first question is, "What changed?" Mando indexes your team’s configuration sessions visually. You don't need to dig through text logs; you can ask in natural language to see the exact moment a field was modified. It’s a searchable video memory of your system’s evolution.
Revision history across every screen state in your environment
Junior admins or those navigating unfamiliar modules often don't even know what to search for. As you navigate complex setup menus, Mando observes your screen and proactively surfaces relevant documentation, known issues, and required dependencies in real-time, acting as an expert over-the-shoulder guide.
Revision history across every screen state in your environment
Junior admins or those navigating unfamiliar modules often don't even know what to search for. As you navigate complex setup menus, Mando observes your screen and proactively surfaces relevant documentation, known issues, and required dependencies in real-time, acting as an expert over-the-shoulder guide.
Revision history across every screen state in your environment
Junior admins or those navigating unfamiliar modules often don't even know what to search for. As you navigate complex setup menus, Mando observes your screen and proactively surfaces relevant documentation, known issues, and required dependencies in real-time, acting as an expert over-the-shoulder guide.
Turn every successful fix into searchable knowledge for the team
How did your colleague fix this exact issue last month? Instead of waiting on Slack replies, Mando lets you search your team’s past successful troubleshooting sessions. If Mando has "seen" the fix before, it serves up that historical session as an instant answer, turning individual experience into institutional knowledge.
Turn every successful fix into searchable knowledge for the team
How did your colleague fix this exact issue last month? Instead of waiting on Slack replies, Mando lets you search your team’s past successful troubleshooting sessions. If Mando has "seen" the fix before, it serves up that historical session as an instant answer, turning individual experience into institutional knowledge.
Turn every successful fix into searchable knowledge for the team
How did your colleague fix this exact issue last month? Instead of waiting on Slack replies, Mando lets you search your team’s past successful troubleshooting sessions. If Mando has "seen" the fix before, it serves up that historical session as an instant answer, turning individual experience into institutional knowledge.
Frequently asked questions
Frequently asked questions
How does Mando actually find the right answer instead of generic documentation?
Mando uses what is on your screen as the anchor. It searches vendor forums, community posts, and public technical discussions in real time using the exact application state you are in. That is why it can surface one relevant fix instead of dumping links or generic docs.
What does “instantly replay any change” mean in practice?
It means configuration and troubleshooting sessions are captured visually as they happen. When something breaks, you can rewind to the precise screen, field, and moment where a change occurred instead of guessing from logs or tickets.
Is this replacing logs, tickets, or monitoring tools?
No. Mando fills the gap those tools leave behind. Logs and tickets tell you that something happened. Mando shows how it happened by preserving screen level context and the actual path to resolution.
How does this help junior or new admins who do not know what to search for?
As they navigate complex setup menus, Mando proactively surfaces relevant documentation, known issues, and dependencies tied to the exact screen they are on. It acts like an expert watching over their shoulder instead of forcing them to know the right keywords upfront.
What happens after a problem is fixed?
That fix becomes searchable knowledge automatically. If the same issue appears again, Mando can surface the prior successful troubleshooting session instead of relying on Slack memory or tribal knowledge.
What kind of teams is this built for?
Application support teams working in complex enterprise systems where resolution depends on understanding context, history, and prior fixes. Especially teams supporting mission critical platforms where knowing what changed and how it was resolved matters more than raw alerts.
How does Mando actually find the right answer instead of generic documentation?
Mando uses what is on your screen as the anchor. It searches vendor forums, community posts, and public technical discussions in real time using the exact application state you are in. That is why it can surface one relevant fix instead of dumping links or generic docs.
What does “instantly replay any change” mean in practice?
It means configuration and troubleshooting sessions are captured visually as they happen. When something breaks, you can rewind to the precise screen, field, and moment where a change occurred instead of guessing from logs or tickets.
Is this replacing logs, tickets, or monitoring tools?
No. Mando fills the gap those tools leave behind. Logs and tickets tell you that something happened. Mando shows how it happened by preserving screen level context and the actual path to resolution.
How does this help junior or new admins who do not know what to search for?
As they navigate complex setup menus, Mando proactively surfaces relevant documentation, known issues, and dependencies tied to the exact screen they are on. It acts like an expert watching over their shoulder instead of forcing them to know the right keywords upfront.
What happens after a problem is fixed?
That fix becomes searchable knowledge automatically. If the same issue appears again, Mando can surface the prior successful troubleshooting session instead of relying on Slack memory or tribal knowledge.
What kind of teams is this built for?
Application support teams working in complex enterprise systems where resolution depends on understanding context, history, and prior fixes. Especially teams supporting mission critical platforms where knowing what changed and how it was resolved matters more than raw alerts.
How does Mando actually find the right answer instead of generic documentation?
Mando uses what is on your screen as the anchor. It searches vendor forums, community posts, and public technical discussions in real time using the exact application state you are in. That is why it can surface one relevant fix instead of dumping links or generic docs.
What does “instantly replay any change” mean in practice?
It means configuration and troubleshooting sessions are captured visually as they happen. When something breaks, you can rewind to the precise screen, field, and moment where a change occurred instead of guessing from logs or tickets.
Is this replacing logs, tickets, or monitoring tools?
No. Mando fills the gap those tools leave behind. Logs and tickets tell you that something happened. Mando shows how it happened by preserving screen level context and the actual path to resolution.
How does this help junior or new admins who do not know what to search for?
As they navigate complex setup menus, Mando proactively surfaces relevant documentation, known issues, and dependencies tied to the exact screen they are on. It acts like an expert watching over their shoulder instead of forcing them to know the right keywords upfront.
What happens after a problem is fixed?
That fix becomes searchable knowledge automatically. If the same issue appears again, Mando can surface the prior successful troubleshooting session instead of relying on Slack memory or tribal knowledge.
What kind of teams is this built for?
Application support teams working in complex enterprise systems where resolution depends on understanding context, history, and prior fixes. Especially teams supporting mission critical platforms where knowing what changed and how it was resolved matters more than raw alerts.
Clarity across every corner of your most mission critical applications
Solutions
Company
Clarity across every corner of your most mission critical applications
Solutions
Company
Clarity across every corner of your most mission critical applications
Solutions
Company